Support

How can we help?

Technical support for setup, configuration and troubleshooting, with general enquiries routed separately

Support options

Direct help for Munchy

Support is focused on installation, configuration and product related issues

Email

Write to support@algots.net with the relevant details, settings and logs

Telegram

Message @ALGOTS_Support for product questions and troubleshooting

1-to-1 Remote Setup

Remote help getting Munchy installed and configured correctly

AnyDesk Assistance

Screen sharing when a terminal issue needs a closer look

Contact

Write to us

Questions about Munchy, its launch, the documentation or other ALGOTS tools

Help us route the request

  • Choose the product or topic in the form
  • For an EA issue, include broker, symbol, settings and the relevant Experts log
  • For the Obfuscator, include the product question or the relevant MQL5 project context

Never send trading account passwords or other credentials

Sending opens your email app with the message ready. Attach logs and .set files there. Or write directly to support@algots.net or message @ALGOTS_Support